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  • How long does shipping take for local delivery?
    Shipping for local delivery typically takes 2-3 working days, depending on the efficiency of local logistic services.
  • How long does it take for Yusu products to be packaged and shipped?
    Yusu products are hand packaged upon order and typically take about 1 to 3 working days to be shipped. For orders of more than 20 sets, a minimum of 7 days pre-order is required.
  • What is the expiry date of Yusu products?
    The expiry date for Yusu products is 4 months from the date of production. The production date is printed on the packaging.
  • What is the return policy for Yusu products?
    Yusu's return policy can be found on the website at https://www.yusu-co.com/store-policies. Please refer to this page for detailed information on their return policy.
  • What is herbal tea?
    Herbal tea is a type of tea made from a variety of herbs, spices, fruits, flowers, and other plant materials. Unlike traditional teas, which are made from tea leaves, Yusu herbal teas are caffeine-free and do not contain any actual tea leaves.
  • What are the benefits of drinking herbal tea?
    Herbal tea is believed to have a number of health benefits, depending on the herbs and plants used. Some herbal teas are known for their calming or relaxing properties, while others are believed to boost immunity, aid digestion, or reduce inflammation.
  • Can herbal tea be used to treat medical conditions?
    While some herbs and plants used in herbal teas are known for their medicinal properties, it's important to consult with a healthcare provider before using herbal tea to treat any medical conditions.
  • How should I prepare and drink Yusu herbal tea?
    To prepare Yusu herbal tea, simply pour 250-300ml of hot water over a tea bag or loose leaves in a tea strainer and let it soak for 10-15 minutes. It's important to note that Yusu herbal tea is not intended to replace any medications or medical treatment, and if you have any health concerns, please consult with your healthcare provider before consuming our tea.
  • How should I store herbal tea?
    Herbal tea should be stored in an airtight container in a cool, dry place, away from direct sunlight and moisture. Proper storage can help maintain the freshness and potency of the herbs and plants used in the tea.
  • How long does it take to receive my Yusu giftset?
    Yusu giftsets are hand packaged upon order and typically take 1 to 3 days to be prepared for shipment. For orders of more than 20 sets, a minimum of 3 weeks' pre-order is required.
  • Can I customize my Yusu giftset?
    Yes, Yusu giftsets are fully customizable based on individual requests. However, additional surcharges may apply depending on the specific customization requested. Please contact us for more details.
  • Can Yusu giftsets be used for corporate events or weddings?
    Yes, Yusu giftsets are suitable for corporate events or weddings. However, a minimum of 4 weeks' pre-order is required due to the customizations and material preparation needed. Please contact us at +65 81130602 or email us at yusu.enquiry@gmail.com to discuss your specific requirements.
  • Can I customize the herbal tea included in the giftset?
    Yes, the herbal tea included in the giftset is customizable, but additional surcharges may apply depending on the specific type of tea requested. Please contact us for more details.
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